Shipping policy
Shipping & Delivery Policy
At GattaBeauty, we aim to make your shopping experience simple and transparent.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a shipping confirmation by email whenever tracking information is available.
Estimated Delivery Times
Delivery times vary depending on the destination, product availability, and the shipping method used. Most orders are expected to arrive within 7–20 business days after processing.
Please note that these are estimated delivery times and delays may occasionally occur due to customs procedures, local postal services, carrier delays, holidays, or other circumstances outside our control.
Multiple Packages
Some products may be shipped separately. If your order contains multiple items, you may therefore receive more than one package and packages may arrive on different dates. You will not be charged additional shipping fees because an order is divided into multiple shipments.
Shipping Costs
Any applicable shipping costs will be displayed at checkout before you complete your purchase.
International Orders
International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information. Please contact us as soon as possible if you notice an error in your delivery details. Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery period, please contact us and we will assist you in checking its status.
Contact Us
If you have any questions about shipping or delivery, please contact us through our Contact Us page.